Sparrow
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Activity overview
Latest activity by Sparrow-
Sparrow created an article,
Receiving a refund
If you've been issued a refund from a merchant, we will post this refund to your account as soon as we receive notification from the merchant. Please be aware that some merchants have internal proc...
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Sparrow created an article,
Disputing an unauthorized transaction
If you notice an unauthorized transaction on your account, please take the following steps right away. Someone may be in possession of your card, or may have wrongfully obtained your card details f...
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Sparrow created an article,
Understanding credit bureau reporting
We report accounts to the three major credit bureaus (Equifax, Experian, and Transunion) on a monthly basis. We report data on the last day of each month, reflecting the status of your account (suc...
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Sparrow created an article,
Credit limit increases
We regularly review accounts for credit limit increase eligibility. You can earn an increase to your limit in as soon as six months after becoming a Sparrow customer by managing your account respon...
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Sparrow created an article,
Requesting to change payment due date
Unfortunately, we don't currently support the ability to change your payment due date. We do know that this is a very important option for our customers. We are currently working on building this o...
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Sparrow created an article,
Receiving available credit for your payment
When you make a payment on your Sparrow account, the payment amount will be reflected in your balance on the same day. However, it may take as long as five business days for your available credit t...
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Sparrow created an article,
Requesting Autopay
While we know Autopay is a popular and useful feature, unfortunately, we don't currently have this functionality available. We are currently working on building this out and plan to launch this in ...
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Sparrow created an article,
How to make a payment
You can make a payment using the Sparrow mobile app anytime you have an outstanding balance on your account. You will find a blue "Pay" button in the middle of the Home screen of the mobile app. Up...